The quality of the ties is great, the grey is definitely much more black than grey, be advised. My rating is low because it wasn't just poor communication with the shop, there was no communication. I messaged twice, as a nervous bride to be and a month before the wedding. I never heard back, not once. Im grateful they arrived in time, but disappointed no one messaged me back on an ETA. Take the time to message your customers back, it goes a long way.