Gray Bow Tie for boys and kids (Pre-tied) - ASTOR - MYTIESHOP

Please use this link for returns.

https://mytieshop.returnscenter.com/

Frequently asked questions about returns, refunds, and exchanges.

How do I return?

• Visit our returns center
• Enter your order number and email address to start
• Follow the instructions and select the items you want to return
• Once your request is approved, you will get a confirmation email with shipping guidelines

What items are returnable? 

• Within 30 days from the date of purchase
• In unused and resellable condition
• In the original packaging with all the tags intact

What items are non-refundable? 

 The following items cannot be returned:

• Gift cards
• Discounted items (if applicable)

The item I received is damaged!

If the purchased product is faulty, reach out to us within 7 days of the delivered date.

Can the items be exchanged?

We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.

What are the refund options?

The following refund options are supported:

• Refund to the original payment method
• Refund to store credit (if applicable)

How do I ship back the items?

For instructions on how to ship the returned products, refer to the email received after placing the return request. or Please send the items back to:

PO box 661359
MIAMI SPRINGS, FL 33166

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 3 - 5 working days after approval.

My question is not addressed...

If you have any queries regarding return or refund, reach out to us at help@mytieshop.com

All US orders will be shipped and delivered via United States Postal Service (USPS) as First-Class Mail, unless shipping is upgraded to priority mail or any other shipping upgrades.  All orders are processed and shipped within 1-2 business days, depending on the city of destination. 

Shipping options include:

USPS Standard - Free shipping on all US orders over $30. Arrives in approx. 3-5 business days.

USPS Priority Mail- Arrives in approx. 2-5 business days, depending on destination. 

Priority Express - Arrives in approx. 1-3 business days, depending on destination. 

Orders typically ship out from our Miami Location within 1-3 business day of ordering (M-F, excluding major Holidays). 

Cut-Off: 3:00 PM Easter Time. (Orders after will be processed the following day.)

Unfortunately USPS has the right to delay any shipping for any reason they feel necessary so these shipping times are tentative.

Orders are not processed, Saturday, Sunday or any Major Holiday. Please contact USPS first if any issues with the tracking, duties or taxes (international orders). Tracking is emailed directly to the email provided and after items are sent.